Page Last updated 09-01-2009
Urgent care has been defined as:
"The range of responses that health and care services provide to people who require - or who perceive the need for - urgent advice, care, treatment or diagnosis. People using services and carers should expect 24/7 consistent and rigorous assessment of the urgency of their care need and an appropriate and prompt response to that need."
Source: A New Direction of Travel for Urgent Healthcare in Newcastle, North Tyneside and Northumberland - Draft Strategy (2008)